Service/Parts | Taylor Freezer

Service/Parts

Taylor Freezer and Red Cape Service
You are missing some Flash content that should appear here! Perhaps your browser cannot display it, or maybe it did not initialize correctly. Since 1943 Taylor Freezer Sales Co. has been serving the restaurant industry in Virginia and North Carolina with Top Quality Equipment and Service. We pride ourselves on offering the very best service because we know that a well maintained piece of equipment will serve you longer and that means more PROFIT for you!
Service Department Your Taylor Service Department is second to none! Staffed with over 20 factory trained and certified Technicians, we strive to answer all non-emergency service needs within 24 hours. Normal service hours Monday-Friday 8am-5pm and emergency service coverage after hours and on weekends, so when your equipment needs service- we can get there fast! Utilizing state of the art GPS mapping and work order systems, we are able to dispatch our nearest available Taylor certified technician who will provide you with our signature “Red Cape Service”. With our parts warehouse in Chesapeake,VA and over 7000 combined parts on our service trucks, “1st time fixes” are our goal. We can also handle all of your commercial electrical needs in the Hampton roads area. Reduce costly downtime, call the experts at Taylor!
Parts Department Your parts department strives to stock an expansive inventory of operator installed parts for your Taylor, Flavorburst, or Broaster model machine. Staffed with knowledgeable personnel who utilize state of the art inventory order and tracking tools, it is our goal to provide excellent customer service. Same day shipping on all in stock orders placed via phone before 3pm. Click here to download the operator manual for your machine at no charge. Click here for on-line parts ordering. Taylor Automatic Shipment Program: Have your operator install wear items that will be shipped automatically on a schedule. This will ensure your machine maintains optimal performance. You can choose to have tune up kits, brushes, blades, sanitizer, lubricant and many more items shipped as often as every 3 months. Keep your equipment operating at its best, call today for more information!
Call the Experts and reduce your costly downtime!
Call 1-800-768-6945 - Select # 1 for Service or # 2 for Parts Find Your Taylor Freezer Territory Representative, click here.