Customer Service2018-12-10T15:45:22+00:00

Service & Parts

Since 1943 Taylor Freezer Sales Co. has been serving the restaurant industry in Virginia and North Carolina with Top Quality Equipment and Service.

We pride ourselves on offering the very best service because we know that a well maintained piece of equipment will serve you longer and that means more PROFIT for you!

Service

Our Taylor Service Department is second to none!  We offer:

  • Over 20 Technicians, so when your equipment needs service, we can get there fast!
  • Fully Staffed Call Center that operates 24 hours per day
  • Factory Trained & Certified technicians
  • State of the Art Automated Paperless Service Order System
  • GPS mapping and dispatch system, so we can get the closest technician to you in the fastest time
  • Over 7000 combined parts on our service vehicles
  • Local Parts warehouse right here in Chesapeake, Virginia

Call the Experts and reduce your costly downtime!

For Service or Technical Support, call 1-800-768-6945 option 1

email us at service@taylorfreezer.com

Parts

Your parts department strives to stock an expansive inventory of operator installed parts for your Taylor, Flavorburst, or Broaster model machine.  Staffed with knowledgeable personnel who utilize state of the art inventory order and tracking tools, it is our goal to provide excellent customer service.  Same day shipping on all in stock orders placed via phone before 3pm. Click here to download the operator manual for your machine at no charge.

Taylor Automatic Shipment Program:  Have your operator install wear items and cleaning supplies shipped automatically to ensure your machines optimal performance. Choose which items you’d like, and how often you’d like to receive them. Call your Taylor representative today for more information!

Call the Experts and reduce your costly downtime!

For Parts or Tune Up Kits, call 1-800-768-6945 option 2

email us at parts@taylorfreezer.com

Find Your Taylor Freezer Sales Representative